It’s Christmas Eve, and everyone at Kitsbow but the Old Fort Ride House crew is taking the day off to be with their families. They’ll take next week off too, because they’ve worked so hard all year. Kitsbow is silent and dark, after a very long 26 months. The Ride…

In the Before Times, most of us riding bikes and wearing clothes didn’t really understand what “Supply Chain” meant… or perhaps hadn’t even heard the term used before in regular conversation. That’s over. We all know what “Supply Chain” means now, whether your personal experience in 2020 was with a…

[A version of this post was originally provided at Kitsbow.com. I’m the CEO at Kitsbow, and I want to explain why each of our customers are truly connected to each of our Makers. These are the artisan craftspeople that are always more important than our machines. …

[A version of this post was originally provided at Kitsbow.com. I’m the CEO at Kitsbow, and there is an important component of what we do every day: we create jobs. In the sense that we train people to do the work that they initially are not qualified to do, and…

This Complicated, Resilient Place [A version of this post was originally provided at Kitsbow.com, with the expert editing assistance of Tim Clark and Bethany Donovan, my colleagues at Kitsbow. I’m the CEO at Kitsbow, and I’ve been ruminating for over a year on how to explain exactly why an apparel…

Tomorrow, March 21, marks what we call “Day Zero” at Kitsbow Cycling Apparel. Of course those of you following us closely… you know by now that we really got started on Thursday March 19 last year, when we ordered plastic overnight express to make prototypes the next day. …

Almost by definition, every client I work with has plenty of experience finding employees, interviewing them, and hiring them. A few might even have experience firing them, but not often (and that’s a topic for a different day). So they’ve got the minimum qualifications to recruit, right? Um, well, not…